Mediation
Neighbour Mediation
Mediation is a well established process for resolving conflict, in which a mediator acting as an impartial third party will help those in disagreement to find a mutually acceptable way forward.
Mediation is based on the following principles:
- » providing a basis for a focus on the future; not to apportion blame, but to see issues from anothers perspective, and to reach a greater understanding of the reason for the dispute
- » the acknowledgement of feelings as well as facts allowing participants to let go of anger and to move forward in a positive way
- » identifying assumptions made by participants which have aided the build up of the dispute
- » collaborative problem solving between those in dispute; working together to reach a win/win situation which is acceptable to each party
The process of mediation :
- » a confidential process
- » those in conflict and not the mediators deciding the terms of agreements reached
- » giving an opportunity to step back and think about how they could put the situation right
- » looking at one's own behaviour as well as that of other people
- » enabling participants to reach their own practical solutions
- » agreeing solutions to benefit all sides
- » working together to rebuild relationships
- » bringing the service to you
Community Mediation
Offered to residents when many neighbours are involved. A meeting will be set up inviting all participants to discuss the problems and concerns which they all have.
It works on the principle that members of the local community are the best people to resolve local disputes, such as noise nuisance, harassment, playing areas and boundaries
Family Mediation
Mediation for individuals and guardians/friends/others who are no longer willing to accommodate a member of their family. This mediation is provided to facilitate mediation where there is risk of homelessness/or exclusion between:
- » partners where there may be issues of non-violent breakdown
- » landlord and tenant where they may be risk of expulsion from rented accommodation
- » a young person/individual and the management of supported housing where there is risk of expulsion from their supported housing
- » a young person and their school where there is a risk of school's exclusion
- » homeowners and those renting privately
- » a young person/individual and parents, relatives and friends
Mediators will visit individuals in their own homes and a first meeting will advise participants of the mediation process. Mediation is a voluntary and confidential process where individuals and not the mediator will decide the terms of agreements reached.
Mansfield Mediation and Local Authorities are working together to help reduce homelessness for individuals who may be forced to leave home because of a disagreement with family, friends or partners. The local authority should be contacted as first point of entry.
Workplace Mediation
Mediation within teams is not only about the use of mediation where there are interpersonal conflicts or difficulties. It is increasingly used after a formal investigation has taken place and positive intervention is needed in order to help resume good working relationships between those involved.
